Privacy Policy

• To verify credentials and complete client onboarding across any vertical
• To provide, manage, and improve our services
• To generate and deliver invoices and billing statements
• To communicate service updates, project progress, and operational information
• To comply with applicable US federal, state, and international regulations
• To resolve billing disputes and respond to client inquiries
• To improve the functionality, security, and performance of our websites

We do not sell, rent, or trade your personal or business information to third-party marketing firms, data brokers, or any commercial entities for advertising purposes.

• Service-specific third parties: Carrier credentials shared with freight brokers (dispatch); project data shared with subcontractors (IT) — under strict confidentiality agreements.
• Payment Processors: Billing information shared with authorized payment processing partners solely to facilitate invoice payments.
• Legal & Regulatory Bodies: Disclosed as required by law, subpoena, court order, or regulatory authority.
• Service Providers: Third-party vendors assisting in website operations or service delivery, under confidentiality agreements.

• Full payment card numbers, CVV codes, or bank authentication credentials are never stored
• All payment data is transmitted using SSL/TLS encryption
• Payment processing via third-party processors operating under applicable security compliance standards
• All payments in United States Dollars (USD), handled exclusively by EIDDI Solutions LLC
• Financial operations exclusivity: No third-party support entity, affiliate, or subcontractor has any role in payment processing, billing, or fund handling. All financial operations are conducted solely by EIDDI Solutions LLC in the United States.

• Essential cookies: Required for website functionality. Cannot be disabled.
• Analytics cookies: Aggregated, anonymized site interaction data.
• Preference cookies: Remember user settings for improved experience.

Non-essential cookies may be disabled via browser settings, which may affect certain website functionality.

• Active client records: Duration of service relationship plus 7 years for compliance
• Billing and invoice records: Minimum 7 years per IRS recordkeeping requirements
• Inactive client records: Deleted or anonymized after 3 years of inactivity
• Website usage data: Up to 12 months

• Right to Access: Request a copy of personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Deletion: Request deletion, subject to legal retention obligations
• Right to Restrict Processing: Request limits on how we use your data
• Right to Object: Object to processing for specific purposes
• California Residents (CCPA): Right to know, delete, and opt out of sale. EIDDI Solutions LLC does not sell personal information.

To exercise any right, contact privacy@eiddisolutions.com. We will respond within 30 days.

Material changes will be communicated via email at least 14 calendar days before taking effect. The current version is always available at eiddisolutions.com/legal/privacy.